About Us

 

Thank you for visiting http://www.wismec.org, Wismec.org is the official authrized online store. we serve retail and wholesale customers alike with a passion for customer service. Our goal is 100% satisfaction for our customers' experience.

We can provide after-sale service under warranty pursuant to the following terms and conditions: 1. This warranty provides free replacement if authentic WISMEC product cannot work due to the quality problems, in the precondition of non-artificial damage. Warranty period is 90 days from date of purchase by the end user.

2. This warranty will be void as a result of any of the following conditions:
* Customer does not provide original receipt of purchase.
* Product failure or damage caused due to improper use or unauthorized repair and alteration.
* Product failure or damage caused as a result of excessive force such as dropping.
* Product failure or damage caused by improper use of water or other liquid.
* Product failure or damage caused due to usage with non-WISMEC components (charger, battery and power cable).

3. This warranty does not cover personal items or consumable goods and attachments, including but not limited to: mouthpiece, cartridge, atomizer head, lanyard, and leather sheath.

4. This warranty does not cover any non-genuine WISMEC products. This warranty is only valid for authentic WISMEC products within 90 days after date of purchase by the end user.

 
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